1. Introduction

Ayvik Global ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy is compliant with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as well as other applicable Indian data protection laws.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name, email address, and contact information
• Company name and business details
• Phone numbers and addresses
• Professional credentials and qualifications
• Any other information you voluntarily provide

2.2 Sensitive Personal Data

We may collect sensitive personal data including:

• Financial information (only when necessary for business transactions)
• Government identification numbers (only when legally required)
• Biometric data (only with explicit consent)

2.3 Technical Information

We automatically collect certain technical information:

• IP address and device information
• Browser type and version
• Operating system
• Website usage patterns and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our services
• To communicate with you about our services
• To process transactions and payments
• To comply with legal and regulatory requirements
• To improve our website and services
• To send marketing communications (with your consent)
• To prevent fraud and ensure security

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• To trusted third-party service providers who assist us in operating our business (under strict confidentiality agreements)
• In connection with a business transfer, merger, or acquisition

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments and updates
• Access controls and authentication procedures
• Secure data transmission protocols
• Employee training on data protection

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will delete or anonymize your data when it is no longer needed.

7. Your Rights

Under applicable Indian laws, you have the following rights regarding your personal information:

• Right to access your personal information
• Right to correct inaccurate or incomplete information
• Right to withdraw consent for data processing
• Right to request deletion of your personal information
• Right to object to processing of your personal information
• Right to data portability

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. International Data Transfers

Your personal information may be transferred to and processed in countries other than India. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

13. Grievance Officer

In accordance with Indian law, we have designated a Grievance Officer to address your privacy-related concerns:

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: